COSC 505 Quiz # 7 Young, Ch. 8

 

  • Question 1

    1 out of 1 points

    Clients often initially respond to confrontation with
    Selected Answer:
    A and C.
  • Question 2

    1 out of 1 points

    Why use an I-message” when giving feedback?
    Selected Answer:
    It emphasizes that this is the helper’s personal perspective
  • Question 3

    1 out of 1 points

    Which is not recommended when giving feedback?
    Selected Answer:
    All of the above
  • Question 4

    0 out of 1 points

    Feedback to the client about progress
    Selected Answer:
    Should be carefully worded so as not to retard future progress
  • Question 5

    1 out of 1 points

    A confrontation is uncomfortable for the client because:
    Selected Answer:
    It creates dissonance.
  • Question 6

    0 out of 1 points

    Feedback and self-disclosure:
    Selected Answer:
    Are skills that every helper should learn before challenging skills
  • Question 7

    1 out of 1 points

    A good confrontation contains:
    Selected Answer:
    A balance between challenge and support
  • Question 8

    1 out of 1 points

    Clients may need to be challenged when they:
    Selected Answer:
    All of the above.
  • Question 9

    1 out of 1 points

    The “mum effect” refers to:
    Selected Answer:
    People withhold feedback so as not to deliver bad news.
  • Question 10

    1 out of 1 points

    Friends and family tend to withhold accurate feedback because
    Selected Answer:
    they don’t want to risk losing the relationship.

 

 
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