Question 1Clients often initially respond to confrontation with
Selected Answer:A and C.
Question 2Why use an I-message” when giving feedback?
Selected Answer:It emphasizes that this is the helper’s personal perspective
Question 3Which is not recommended when giving feedback?
Selected Answer:All of the above
Question 4Feedback to the client about progress
Selected Answer:Should be carefully worded so as not to retard future progress
Question 5A confrontation is uncomfortable for the client because:
Selected Answer:It creates dissonance.
Question 6Feedback and self-disclosure:
Selected Answer:Are skills that every helper should learn before challenging skills
Question 7A good confrontation contains:
Selected Answer:A balance between challenge and support
Question 8Clients may need to be challenged when they:
Selected Answer:All of the above.
Question 9The “mum effect” refers to:
Selected Answer:People withhold feedback so as not to deliver bad news.
Question 10Friends and family tend to withhold accurate feedback because
Selected Answer:they don’t want to risk losing the relationship.