COM 425 Week 4 Quiz

13 Aug COM 425 Week 4 Quiz

Question 1. Question : A proponent of the systems principle of equifinality would say social systems need to be __________.

[removed]equivalent [removed]stable [removed]unpredictable [removed]adaptive

 

Question 2. Question : Which of the following is an example of a slack resource?

[removed]money not tied to any particular project or need. [removed]lazy or unmotivated workers. [removed]computers meant only for a specific project. [removed]personnel who are unavailable to develop innovation interventions.

 

Question 3. Question : Which of the following is NOT an example of a technology-mediated communication channel?

[removed]video-phone [removed]fax machine [removed]pamphlet [removed]laptop

 

Question 4. Question : A(n) __________ is a specialized in-house computer system that provides employees with access to organizational support and information.

[removed]discussion board [removed]blog [removed]internet [removed]intranet

 

Question 5. Question : Message chunking is best described as

[removed]using long continuous blocks of text. [removed]providing information in short bulleted sections. [removed]maximizing information overload for users. [removed]chopping up messages to protect their security.

 

Question 6. Question : The author states that the plain language movement encourages writing text at a basic reading level, which is considered no higher than

[removed]fourth grade. [removed]sixth grade. [removed]eighth grade. [removed]ninth grade.

 

Question 7. Question : All of the following are traditional low-tech communication methods EXCEPT

[removed]letters. [removed]manuals. [removed]billboards. [removed]texting.

 

Question 8. Question : The major reason that output measures are popular assessments of an organization’s effectiveness is that they are __________ and __________.

[removed]measurable; internal [removed]observable; ambiguous [removed]observable; quantifiable [removed]changeable; measurable

 

Question 9. Question : Tom’s client orders nine software application licenses—instead of the usual ten—and two online services that are not on Tom’s price list. Tom clarifies the order with his client; discusses pricing with his boss; offers a discount to his client; and adjusts the final invoice. This process illustrates the principle of

[removed]triple interact. [removed]requisite variety. [removed]complexity. [removed]equivocality.

 

Question 10. Question : Most organizations tend to put a great emphasis and focus on promoting

[removed]organizational order and stability. [removed]innovation. [removed]change in the hierarchy. [removed]organizational responsiveness and adaptation.

 

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