Case Study Review 2

Case Study Review 2 Instructions-Week 7

Respond to one of the following case scenarios by applying topics and theories learned from the group dynamic frame:

Scenario 1:

John had a great team, but one employee in particular just had a bad attitude. This was an employee John inherited when he became manager. This employee was always negative, did not act as part of a team, and was arrogant in every way. John talked to this employee to try and inspire and encourage (including documenting this verbal warning), but after a short period of time, the employee fell back into their usual ways. Only a few weeks after John spoke to the employee, a loud disagreement between this employee and another happened on the main floor.  It was loud enough to have people stop in their tracks wondering what was happening.

It was a bit of a shock to the employee with a bad attitude that a written warning was given, however, John made it perfectly known that this was not the first time they met because of this team-affecting behavior. John also was not quite as caring as he was at the first meeting.  He took out the notes from the last meeting and went over what was discussed, including that a written warning would be given if the behavior continued. With this documentation, the employee had no choice but to accept the written warning (Adapted from SAGE business, 2018).

Scenario 2:

Gina works at an agency with a stressful caseload, but most are committed to doing their best for clients. As in all workplaces, friendship groups have formed, sometimes just on the job but sometimes beyond that. The problem is that the executive director has chosen to hang out with one such group in particular for lunch and occasionally after hours. He not only hears but also engages in and promotes gossip about employees outside this clique, and he makes professional decisions about who gets certain responsibilities based on that gossip.

An administrator who is lower on the chain of command has discussed this with him, but the executive director sees no problem. He feels his opinions are correct, yet he does nothing to get to know staff members outside his group to find out what they are really like. Other middle managers say that it is inappropriate to go to his boss, that to do so would make Gina and others look bad, and they don’t really have enough to go to human resources. Gina and others have been told that revealing to gossip victims what is being said about them would be disloyal, so they feel there is nothing they can do (Adapted from the New York Times Business Insider, 2018).  

Paper Requirements:

  • The paper must be written using current APA format and must include a title page, an abstract, and a references list. These are not included in the word count.
  • The paper must have a minimum of 800 words and a maximum of 1,200 words.
  • The paper must be submitted as a Word document (.doc) it will be checked in SafeAssign upon submission.
  • Do not use bullets or listing anywhere in the paper. Do not copy/paste the scenario into the paper.
  • References must be as follows:
    • A minimum of 4 different references, in addition to the Merida text and the Bible must be used. A variety of authors and sources is required.

 

Please review the case paper rubric before submission.

 

 
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